A two-way intelligent app bridging Residents and Building Management. Utility billing, emergency notices, amenity booking, and maintenance requests — all in one seamless touch.
Whether you are a resident enjoying your home or property management staff operating the premises, HongHa EcoCity provides purpose-built tools for you.
Eliminate paper bills, missed notices, long queues, and awkward phone inquiries for good.
Digitize 100% of internal workflows between Board of Management, Engineering, Reception, and 24/7 Security.
Clean, modern, and intuitive mobile interface tailored specifically for residents and managers of HongHa Eco City.
Keep track of management fee balances, trash collection schedule, local weather, 24/7 SOS security emergency call, and community feeds at your fingertips.
Effortlessly catering to every daily lifestyle need for you and your family.
Check management fees, vehicle parking, and monthly water & electric bills. Pay flexibly through VNPAY, debit/credit cards with electronic receipts instantly saved.
Instant receipt in 3 secondsGot plumbing leaks, A/C breakdowns, or common area issues? Attach photos, record audio, and track technician progress with post-repair quality ratings.
Standard response SLA: 15 minsTake full advantage of lush botanical parks, 4-season swimming pool, basketball courts, and outdoor BBQ spaces with live timetable reservations.
Guaranteed slot availabilityNever miss crucial news printed in elevator lobbies. Get instant push alerts on fire safety checks, traffic updates, pet vaccination days, and community town halls.
Instant push notificationGenerate secure QR access passes for guests or couriers. Security teams control parking gates with license plate recognition for round-the-clock safety.
Enterprise-grade SMACI securityConnect with ground-floor grocery stores, laundromats, clinics, and English centers. Book home cleaning and appliance maintenance from vetted partners.
Exclusive resident perksMore than just software — HongHa EcoCity is your digital companion, making life in Hanoi's premier eco-city cleaner, smarter, and more united than ever.
Detailed breakdown of every kilowatt and cubic meter, complete with comparative monthly consumption charts stored forever on the cloud.
Every resident feedback is directly reviewed by the Board of Management with concrete resolution deadlines.
Eliminating hundreds of thousands of paper invoices and flyers yearly, directly preserving our fresh botanical ecosystem.
"Ever since using the HongHa EcoCity app, paying service fees or requesting plumbing repairs takes just 30 seconds. The management responds swiftly with photo confirmation!"
"Sending emergency water or power outage notices used to mean printing paper flyers and taping them in lifts. Now, one broadcast push notifies every apartment immediately!"
Experience modern, secure, and cohesive urban living. Completely free for all residents, homeowners, and guests of HongHa Eco City.
Everything you need to know to get started in minutes.
After downloading the app, tap 'Register', enter the phone number registered with the Property Management Office, and choose your apartment number. The system will verify via OTP and activate your resident status instantly.
You can pay all residential bills: Monthly management fees, car & motorbike parking, water, electricity, and any incidental facility service charges via QR code, VNPAY, Bank Transfer, or Visa/MasterCard.
Immediately upon ticket submission, the system automatically assigns on-duty technicians. Management guarantees an initial response within 15 minutes and rapid onsite attendance for emergency issues.
Absolutely! The primary homeowner can add family member phone numbers to the apartment profile. Each person downloads the app onto their own device to receive notices and reserve amenities.
The app is engineered by SMACI & CHAINTECH under stringent digital security standards. Apartment data, personal details, and payment histories are strictly encrypted and used solely for community management.
Leave your information to receive a tailored integration consultation for your residential complex or development.
